Missed Call Revenue Leak Calculator
How much revenue are you losing to unanswered phones? Input your call volume and close rates. See the leak — and what your competitors are picking up.
HVAC companies miss 27% of inbound calls
Plumbing companies miss 28% of inbound calls
85–95% of callers hang up on voicemail and call a competitor
This is your Operational Leakage — revenue walking out the door with every missed call.
Your voicemail is costing you $6.9K/month. Every missed call goes straight to a competitor who picks up.
This calculator estimates revenue loss from missed inbound calls based on industry data from ServiceTitan and Invoca. Missed call rates for home services businesses typically range from 20–35%, with HVAC and plumbing companies averaging 27–28% of calls unanswered. The 85–95% voicemail abandonment rate reflects research showing that the vast majority of callers who reach voicemail will hang up and call the next provider rather than leave a message. Wasted ad spend is calculated proportionally to the miss rate, representing paid clicks and impressions that generate calls no one answers. Actual results vary by market, season, staffing levels, and call handling procedures. Lead-to-booking conversion rates depend on service type, pricing, and availability. All calculations run client-side; no data is collected or transmitted.